Troubleshooting

Sequence

1. Confirm device power and link status.
2. Validate cloud ingestion for target device.
3. Confirm runtime binding in Unreal.

Typical Failure Points

• Invalid or missing device access token
• Wrong MQTT topic or mismatched payload keys
• Network egress restrictions
• Incorrect device-to-actor mapping

Escalation

Capture diagnostic logs and submit through Support with site and device identifiers.